FAQ for clients

众包这一活动“传统上是由特定的个体通过公开的电话向一群人或社区（人群）进行的采购业务。”（来源：维基百科）网络众包平台，如科学领域的“Innocentive”或法律界的“Shpoonkle”——在许多人中，通过具有颠覆性和创新性的协议，将服务需求者和服务提供者的社区进行匹配。众包服务模型提供具有竞争力的传统服务获取方式的替代方案，使得较小规模的项目也可以充分利用公平竞争过程从而最大化产出。

Arcbazar是首开先河的建筑设计服务领域的众包平台。在Arcbazar，您可以启动一个面向全球设计师的建筑设计竞赛。Arcbazar让设计师有机会发挥他们的设计潜力，并为您提供多个设计方案。

简而言之，您要上传的关于您项目的基本信息，如大致尺寸、图片、描述、持续时间和奖励。设计师可以对你的比赛进行评估，从而决定是否进行竞争。如果决定参与，他们会在截止日期前为您的项目进行设计，并上传到arcbazar。您会对所有提交的设计进行评价，并宣布您认为的前三设计方案。最后，Arcbazar将为获胜者发放您的奖励。

As a client you benefit in several ways: you receive multiple independent design solutions from professional architects and designers worldwide, at a significantly lower cost than traditional channels. You can use our AI brief-writing tool to describe your project quickly. Once submissions are in, our AI evaluation tool (available in the SpaceApp) automatically scores and ranks all entries across five dimensions — aesthetics, idea, graphics, buildability and brief compliance — so you can review designs with minimal effort. You can also invite friends and family to vote, and use our free estimate tool to understand typical award amounts before you commit. Free cancellation within 24 hours of launch, no commitment.

您可以发起任何类型的中小型规模建筑设计竞赛，如改建您的厨房、浴室、阁楼、地下室；花园、阳台、整个公寓或家庭住宅的改建。您也可以发起新建项目竞赛，如新的家庭住宅、多用途建筑和复合式建筑。您也可以为您的家、小企业或办公空间开展室内设计比赛；甚至为您的后院、前院或其他开放空间发起景观设计项目。

虽然现场调研有很多好处，但设计师受训于在没有亲临基地这一限制条件下工作。设计师在参与国际竞赛时一直在面对这个问题。不能现场调研并不会拉低设计方案的质量，反之亦然。

是处于职业生涯早期的专业人士，是来自世界各地的建筑设计师、室内设计师和景观设计师。

No, there are no projects that are too small. We have done competitions for closets, staircases, fireplaces, etc.

No, we have ran competitions for new residential, retail, and public projects.

不，我们不在现场进行施工工作。

是的，请探索项目页面检讨已完成的项目。

可以。虽然最终客户通常是业主或开发商，但对于公共或大型的项目，他们可能想要一个专职或局外建筑师帮助他们把控比赛过程。然而，如果有建筑师参与发起或评估比赛，必须明确申明。客户必须对比赛有清楚的认识并授权，比赛中提交的作品在任何时候都必须有恰当的归属，包括在比赛匿名期作为参选方案，和选出获胜者后方案揭晓署名时。侵犯他人作品权是在任何情况都不允许（不适当或不道德）的。

不。隐私保障使我们的首要。除非您自己公开了您的地址等，您的姓名/地址将不会被公开。

您的竞赛将会在整个竞赛过程中保持匿名，也就是没有人会知道您的名字、地址或任何其它辨别品，除非您自己公开详情。在竞赛结束后和您的结果已经在我们以往的竞赛页面中显示，您的竞赛也会保持匿名。一旦您的竞赛已经完成而您也已经提交您的排名，您会在 Arcbazar 的首页的项目列表中看到 显示/隐藏 切换按钮。您可以 显示/隐藏 任何或所有竞赛的部分，例如：项目摘要、图片以前、项目面板（墙壁）、分析页面等。

Yes, a small amount: 2% of your award for each competition they enter, or an annual subscription. Designers asked for this themselves. With today’s AI tools anyone can produce a set of images in minutes, and competitions had started to receive more and more quick, careless entries. A small fee keeps your competition for designers who take your brief seriously, so the proposals you receive are more thoughtful and professional. It does not change what you pay.

The minimum award is $250 USD. Award amounts vary by project type and size — use our free estimate tool on the homepage to get a suggested range for your specific project. Setting a fair award attracts more designers and generally leads to higher quality submissions.

Please watch this quick short video on how to launch your competition in minutes> Watch Video

根据您项目的类型和规模，奖金额度可能会有所不同。在您上传项目时，系统将根据比赛的类型、规模、复杂性、交付期限和持续时间对您的奖金额进行建议——这只是一个建议，您可以自由设定奖励金额。

在您的计划项目启动之前，您将被要求支付您为设计师设置的奖励。在您的比赛结束时（一旦您对前 3 名设计选择进行排名并提交给 Arcbazar），我们会将您的奖项分配给您的获奖设计师。您可以通过任何主要的借记卡或信用卡或您的 PayPal 帐户付款。处理完您的付款后，您的比赛将自动在线。所有设计师都会通过电子邮件收到有关您的比赛的通知。

您需要设置竞赛的时间表。您的选择将取决于您项目的规模和进度要求。可以是持续大约3天到一周的关于概念想法的短时间比赛，也可以是最长持续12周的长期比赛。

不，您可以从一个草案开始并保存项目。在可以启动之前，您可以一直编辑。

Yes. You have a dedicated project wall where designers can ask questions about your project — dimensions, materials, style preferences — and you can post updates, images or clarifications at any time. All wall posts are visible to all signed-up designers, who are notified automatically. For more direct and real-time communication, the SpaceApp (available on iPhone and Android) gives you access to competition rooms where you can interact with designers directly, and the Open Studio for broader collaboration.

We announce your project to our designer community through email notifications and list it on the website. Every designer can see your project's full details — description, images, award, timeline and brief. Designers are also notified through the SpaceApp.

您应该描述当前的空间现状和你希望做的工作。您应该提供图片和测量数据，有可能的话如草图、图纸等。

对于大多数项目，设计师需要了解基本的尺寸，例如能在一张纸上画出基本空间。对于更大规模如需要拆除承重墙等的项目，许多客户会去市政厅找自己家的图纸。如果不行，您可能需要为你的房产进行调研。

我们有以下几点建议：a、描述要简短且清晰。许多设计师是外国人，他们只会在完全明白客户想要的东西时才会参加；b、确保您的描述是自己确切想要的（风格、颜色、想法等）。欢迎您添加你喜欢的参考来寻找灵感；c、提供优质的图片和准确的测量结果。设计师需要对空间有清晰的认识；d、为您的项目设置一个公平的奖励金额。

系统会自动为您添加一个成果清单。然而，如果您需要任何特定的文件，您可以在上传页面添加到该列表。额外的文件可能会增加建议奖金额度。你也可以减少成果文件——您需要的文件越少，您的比赛对设计师来说就越具有吸引力。因此，我们强烈建议客户只要求他们确定需要的文档。如果不确定，可以保留系统推荐的默认成果列表。

您可以问实现设计需要的信息，例如家具清单、购买地点、物品价格、配色方案；如何摆放已经有的物品。您需要在项目简介中指明您的需求。

给出预算是可以的，但并不是必需的。然而，如果您有特别的预算金额，一定要放在项目简介中，这样设计师才会给出相应的建议。

就大多数项目而言，您不需要公开地址；但如果设计师需要考虑地区的气候条件、观景角度等因素，就需要给出大致的地理位置。

在默认情况下，我们对设计师的数量不作限制。然而，如果你想将参与者限制在一定数量内，我们可以做到并在项目简介中明确提及。

是的，我们很乐意在您上传比赛的过程中帮助您。一旦您在arcbazar上保存了您的项目，请与我们联系，以最终确定并启动。

这取决于您的特定需求，如景观或前院最好作为单独的项目，因为景观导向项目面向的设计师人群，和从事改造的建筑师是不同的。如果您想设置综合项目，改造项目也可以包括露天平台。如果设计只涉及建筑内部，就可以作为一个独立的项目运行。

We are happy to help with more detailed information. You can chat with Anna, our AI assistant, directly on the website — she can answer questions about competitions, the brief, and what to expect. For anything more specific, feel free to reach us at info@arcbazar.com.

您不需要担心，这是很常见的，设计师通常会在项目进程的后期才注册报名，并且经常在截止日期前的最后几个小时或几分钟内提交参赛作品。

是的。一旦您发布了您的竞赛，您会看到在您现场竞赛页面的一个 "添加奖金" 的按钮。您可以通过此按钮在竞赛中的任何时候添加任何奖项的金额。

是的。您的家人和朋友可以向您的竞赛奖金添加金额。他们需要在 Arcbazar 注册成为客户，然后点击在您的现场竞赛页面中的 "添加奖金" 的按钮。在您的竞赛页面中，有一个分享按钮。您可以转发给您的家人/朋友，而他们也同时可以即刻的登入以便向您的竞赛做出贡献。

是的。您可以邀请任何设计师（其项目您可能在 Arcbazar 看到过），或您在 Arcbazar 以外所认识的。除此，请注意一旦您发布您的竞赛，所有在 Arcbazar 的设计师将会获得一封通知邮件。如果您邀请一个某某设计师，您其实是在发送一封额外的邀请函到那个某某您喜欢和希望参加您竞赛的设计师。

Yes. When you launch a competition, Arcbazar automatically drafts your brief based on the project type, scope and details you enter during the launch flow. You can then review and edit it before publishing — adding your style preferences, specific requirements or any extra context you want designers to know. The result is a clear, well-structured brief with minimal effort on your part.

Most submissions arrive at the very end. It is normal to see no submissions during the first days or even weeks of your competition: designers sign up, study your brief and work on their proposals, and the large majority upload in the final 24–48 hours before the deadline. So don't be concerned if things look quiet early on; it is a sign that designers are working, not that your competition isn't attracting interest.

有三种可能性：A、如果在截止时没有设计提交，那么比赛是无效的，您会得到全额退款。B、在罕见的情况下，提交的设计可能出现少于三份，也就是说只有一个或两个方案，您可以根据方案质量，给出相应名次，然后我们对空缺的排位退款。举一个例子，如果您只收到了一个设计，您可以给它颁发一等奖（奖金的60%）、二等奖（奖金的30%)）或三等奖（奖金的10%），然后，我们将返还其余奖项金额给您。C、当你收到三个或三个以上的方案，而且它们符合您设置的可交付成果要求，您需要对它们进行第一、第二和第三的排名，第一名是最接近您设计期待的。这里有您不喜欢任何提交方案的风险，即使他们满足您的可交付成果要求。尽管这在之前很少发生，但您在开展竞赛之前就应该意识到这种可能性。同时，客户有时会在比赛后要求进行小幅修改，通常设计师是接受的。

如果您收到了大量的提交设计作品，您又不知所措的话，我们很乐意引导您完成决策过程。

提交方案的平均数量是9项。这一数量取决于您的项目的类型和你设置的奖金。

根据比赛类型，您会得到有尺寸的平面、剖面、剖面和透视效果图。一些设计师也可能提交额外的透视图、动画和3D作品。

和任何众包项目一样，您很有可能得到的众多的设计解决方案。然而提交的所有设计都必须遵守特定的建筑标准，并符合交付列表中您列出项目描述。如果你事先表明需求，提交成果是可以直接交接给当地的承包商的。

比赛完成后，我们会向客户和设计师询问是否愿意保持联系，如果双方都感兴趣，我们很乐意把他们介绍给对方。我们的一些设计师在比赛结束后，继续成功地同客户合作。

您选择的一等奖获得者选择将得到奖金的60%，二等奖获得者得到30%，三等奖得主得到10%的奖金。

您有一周的时间来为项目排名。

虽然有9项提交的设计作品非常好，但也很有可能提交作品的设计师少于报名的设计师。以我们到目前为止的记录看，最后有平均25-50%的报名设计师会提交设计。

设计师通常愿意对他们的设计做一些小调整。然而，更大的变化可能需要在Arcbazar外，同设计师进行进一步的合作。

你可以决定同您的中标设计师继续合作。我们很乐意做一个暖场介绍，但是我们不会参与竞赛以外的过程。

是的，当您的竞赛结束后，您可以检讨所有提交的作品，然后将您的项目排名或把它提交给我们 - 而这时您的竞赛将结束。或许，您可以发布竞赛的第二阶段，其允许您评论所有提交的作品。设计师可以阅读您的评论，然后在第二阶段里修正和重新提交他们的作品。您也可以开放您竞赛的第二阶段给所有的设计师，或只局限于一些或所有在第一阶段的设计师。除此之外，为了要发布您竞赛的第二阶段，您需要增加您原来竞赛的奖金数额。一旦您原来的竞赛结束后，您将会看到在您的作品提交页面的 "整体排名标签" 的 "发布第二阶段" 的按扭。

是的！这其实经常发生。当您竞赛的最后期限已过，请前往在您 "作品提交" 的页面的 "整体排名" 的标签。您会看到在每一位设计师旁边的一个青色 "发放红利" 按钮。通过这个按钮，您可以发放红利给您的任何设计师。

Yes. You will always have access to all design entries. Designers submit renderings, technical drawings -like plans and sections- and you will always be able to view and download them at your Arcbazar account. In addition, designers often submit additional PDF documents with dimensioned technical drawings, and/or CAD (computer-aided) drawings. If there are any such additional documents, you will see them listed at your evaluation screen. And, you will get access to them if they make it into your top 3 selection. In other words, after you review all design submissions and rank them, and if the design is among your top 3, the system will give you access to these additional drawings. If the design is NOT among your top 3, but you still want to download their additional documents, you can do so for a fee the designer sets.

Yes. After the competition is over, we ask both clients and designers whether they would like to connect, and if both are interested we are happy to introduce you to each other. Some of our designers have continued working successfully with their clients after the competition.

Votes are an optional community feedback feature. By default it is turned off for your competition — you don't need to do anything with it. If you're curious what the broader Arcbazar community thinks of the designs you received, you can turn voting on from your Submissions page after your deadline. Members can then rate each entry on idea, beauty, function and presentation. The votes have no impact on your ranking — you always choose the winners yourself.

不。基于默认设置，您的竞赛只有在结束后才开放投票，也就是，您已经完成您的排名，然后提交到 Arcbazar。

不。首先，基于默认设置，在您已经提交您的项目排名后，您的竞赛只开放给公共投票，也就是当您的竞赛结束后。但是，这里有一个支付功能 - 在您的作品提交页面的一个公共投票切换 - 能够允许您在您竞赛的最后期限达到后但在您的排名提交之前开放您的项目给公共投票。这样，您可以在您还没决定您的排名之前从用户那里获取您的项目反馈。可是，在任何情况，您将会决定您竞赛的优胜者而投票不会对您的排名产生任何影响。

Yes. The SpaceApp (available on iPhone and Android) offers AI-powered evaluation that automatically scores and ranks all entries with minimal effort on your part - visit spaceapp.ai to get your app. After your competition deadline, the AI reviews every submission against your brief and gives each entry: Scores across 5 dimensions — Aesthetic, Idea, Graphics, Buildability and Brief compliance — each rated 1–10. A summary of what the entry shows. What’s missing — brief requirements the entry didn’t address. Flags for issues like designer names or logos visible (anonymity violation), AI-generated renders, or off-topic submissions. A suggested ranking of all entries with a reason for each position. Groups that cluster similar entries together to make comparison easier. Disqualification suggestions for entries that break the rules. You can review and adjust the AI’s ranking however you like before making your final decision — the scores are a starting point, not a verdict. You stay in full control. AI evaluation is currently available in the SpaceApp only. We are working on bringing it to the Arcbazar website as well. You can also turn on community voting (off by default) to get additional feedback from the Arcbazar community — available on the website.

Yes. When you describe your project, you answer a few short questions about the space, its size and what you need, and our AI writes a first draft of your brief and its title. You can change every word before you launch.

A clear brief is the best way to receive designs that fit what you have in mind, so it is worth reading the draft carefully and adding anything that matters to you.

Yes, in SpaceApp. For every design in your competition, the AI gives a score and a short note on how well it answers your brief, so you can see each proposal's strengths at a glance, even when dozens of designs arrive.

The AI is there to help you look closer. The ranking and the winners are always your choice.

SpaceApp is Arcbazar's mobile app. With SpaceApp you can launch a competition, get a notification the moment a new design arrives, browse and rank the designs with the help of AI, and talk with designers in the Open Studio and in your competition's room.

Get it at arcbazar.com/app.

Yes, with SpaceApp on an iPhone or iPad that has a LiDAR scanner (most Pro models). Walk through your room with your phone and SpaceApp creates a 3D model of it, with its real dimensions, in a few minutes. Designers can then see your space as it is, which makes their designs fit it better.

Think of it as walking into an architecture office. When you are online in SpaceApp, your studio opens and designers see a green box showing that you are there. Any designer who wants to can join and talk with you about your project, your ideas, or how they would approach it.

It is an easy way to meet designers and hear different points of view, before and during your competition.

Every running competition has its own online room in SpaceApp, where you and the designers taking part can meet, ask and answer questions, and share feedback while the designs are being made.

Anna is Arcbazar's AI assistant on our website. Anna can answer questions about competitions, awards and how Arcbazar works, at any time of day. For anything about your own project, a payment or your account, our team is happy to help at info@arcbazar.com.